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Pain point

Problem you might worried


01 Are we a manufactureAr or trading company?

Welcome to look over our enterprise video.

Product structure drawing responded quickly with high-end insights.


02 Will the quality of batch not match for the quality of sample?

The first sample of batch will be amended the imperfections of the old sample. The first sample of batch will be finished within 2 – 3 days.

The size, structure, installation and other details of the first sample will be checked via video or photos.

The first sample is the acceptance criteria of management department, batch is much more beautiful than the sample.


03 The order amount is large, will the manufacture disappear after receiving the deposit?

Please check on company established year, development history, machine equipment and so on.

Please check on company updating information.


04 The price is the cheapest, does the enterprise lie?

The sample must be produced to confirm the price. If the sample price is higher than the quotation, we will recommend suitable materials or processes to the customer.

Proforma invoice summary will remark the thickness of material, technology, finish and package.


05  The deposit amount is not big , don’t want the third party examine goods?

Place you order on Alibaba Trade Assurance Order .

Check the first batch’s size , structure and installation result via videos.
Report the progress of order production.
Business personnel will sampling check on every rate of progress.
Installation and packaging tests.


06 The order amount is not large, do not want to ask the third party to check the goods?

Place order on Alibaba Trade Assurance.

Check the size, structure and installation effect of the batch first sample via videos or photos.

Report the progress of production.

Salesmen must sample the products on every progress.

Installation and packaging tests.


07 What about manufacture’s delivery time?

If sample has problems, customer must respond clearly in one-time.

The size, structure and installation effect of the batch first sample should be confirmed via videos or photos.

Management department makes order expectation, follow-up and reports production rate of progress, deal with important and emergency things every day.

When order has problems, we will make three solutions in time and test at the same time.

If the delivery time delays 5 - 8 days, we will give customer 3% discount.

If the delivery time delays 10 - 15 days, we will give customer 5% discount or spare the FOB cost.


08 How about the production ability of the factory?

The expected production cycle of the product partition pieces are very important and the rational arrangement of production is the key.

Use up the machine to adjust the operation of professionals.

If the technology has problems during the production, we will stop producing one hour. The management department will discuss and decide three solutions to test in one hour. We will keep producing not exceeding two hours.

09 Quantity is small, do not want to spend money to open the mold?

For metal fabrication, stamping parts needs a mold, but the quantity of products is small, and the mold cost may be higher than the product value. In this case, we recommend using laser cutting. The advantages of laser cutting:

1. High precision: the size tolerance is only 0.1mm.

2. The cutting surface is smooth: the cutting surface is free of burrs.

3. High cutting speed: cutting speed can reach 10 meters / minute.

4. Good cutting quality: no contact cutting, completely avoid the collapse of the material formed when punching.

5. Does not damage the workpiece: the laser cutting head will not contact the surface of the material to ensure that the workpiece is not scratched.


10 My order amount is small. Are you willing to accept the order? Can you make it well?

Yishang has always been willing to support each of our customers. Regarding the requirements of your customized project, regardless of the amount of the order, we treat it as a large order. In terms of quality control, every order is equal.

In small order, we hope you will appreciate our technology and capabilities and you can introduce us to your friends.


11 The customer is worried that the new design does not match the original bottom. We helped him.

Customers have always emphasized that this panel design is used to replace the old panel. Because the old panels have been exposed to long-term outdoor exposure, they can no longer be used.

When receiving the on-site physical map provided by the customer, in order to solve the customer's doubts. Our company takes the live picture of the original metal back plate as a reference.

We combined the site pictures according to the customer's requirements, re-edited the drawings and designed the 3D graphics to the customer for confirmation.

In order to make the installation easier for our customers, we changed the way the parts were bent, so that the design before the comparison was changed, the installation was more convenient, and the problems that had been worried were solved.

In September 2018, receiving feedback from customers, he was very satisfied with the production process and design of our products.

 

12.Quantity is small, do not want to spend money to open the mold?

For metal fabrication, stamping parts needs a mold, but the quantity of products is small, and the mold cost may be higher than the product value. In this case, we recommend using laser cutting. The advantages of laser cutting:

1. High precision: the size tolerance is only 0.1mm.

2. The cutting surface is smooth: the cutting surface is free of burrs.

3. High cutting speed: cutting speed can reach 10 meters / minute.

4.Good cutting quality: no contact cutting, completely avoid the collapse of the material formed when punching.

5. Does not damage the workpiece: the laser cutting head will not contact the surface of the material to ensure that     the workpiece is not scratched.


13. How to solve the problem when the product drawings and the actual production parts are in error?

 

In the production process, there are many special conditions that cannot be predicted. How do our professional production staff avoid and perfect each project?

Please review the following case:

This is the Hong Kong Airport Digital Signage Project. This project is produced according to the drawings provided by the customer. In the production process, the preliminary semi-finished products are completed by laser cutting and CNC bending and integral forming. When welding, our production staff found that the dimensions of the parts marked on the drawing were inconsistent with the actual required dimensions. Situations like this often happen.

 

First, the production staff reports problems to the workshop supervisor.

Through the special situation of the workshop, the technical personnel and the production supervisor communicate with the actual situation according to the drawing requirements, and provide two modifications to the customer to select and decide within one hour.

Solution 

1. Fill the missing iron pieces of the same size in the missing parts and weld them, so that the parts can be better fixed.

2. Redo the defective parts and weld them.

 

After communicating with the customer, the customer chooses the approach of Option 1. This can avoid damage to the original welded workpiece and save time in re-stamping and welding. At the same time, the project can be completed according to the original shipping time.

 

After sharing the case above, you can safely hand over the product to the Yi Shang company.

Our professionals will supervise the quality of your products all the time and give you the perfect artwork.

 QQ图片20181025090046

 

14. How high is the production error rate?

Considering that it is inconvenient for customers to QC before shipment in our company and the cost of hiring a third-party inspection company is very expensive, so we insist on 100% product free-inspection and 0% manufacturing error, opening a new way of friendship for cooperation. We are committed to helping small and medium-sized businesses with small orders save money.


15. My cargo has 16 CBM. should I ship by LCL(less than container load) or FCL(full container load)?

In general, the minimum size of a container is 20 GP, and it can contain 24-26 CBM. If the goods exceed 11 CBM, then the shipping company will recommend the ship by FCL 20 GP container. The reasons are as follows:

1. FCL guarantees the safety of the goods and will not lose the goods.

2. Destination port charges are generally charged according to CBM. The larger CBM, the more you will pay at the destination port.

3. Relatively speaking, FCL will be cleared by local custom faster at the destination port.

If the customer has doubts about this, Yishang will list the cost of LCL and FCL for the customer's reference. We will compare the price and security, to let customers receive satisfactory products.

 
16. Will you sell my customized products to other companies?

Yishang has been able to survive for more than 20 years in a highly competitive business community, relying on the principles of our business and the exquisite production technology. Customers' customized products will never sell other companies. We are committed to the promise: "Customer's customized products are 100% confidential", not an empty talk. In many times, we will take the initiative to remind and ask customers to sign a confidentiality agreement.

If you have more questions, please feel free to contact us.